Frequently Asked Questions

DELIVERY

REFUNDS AND EXCHANGES

CLAIMING YOUR OPTICAL BENEFITS ONLINE

You can claim your benefits with your health fund for contact lens orders made online. Unfortunately, at this time, we do not have a provider number to supply with our tax invoices for claiming. The recommendation from Optometry Australia is to make a claim with the provider number on your contact lens prescription – your prescriber’s provider number. Simply present the tax invoice and prescription to your health fund provider at the time of claim.

If your prescription is from a George & Matilda Eyecare practice, we can supply you a copy via email, please contact us at online@georgeandmatilda.com.au with your optometrist practice location.

Book an eye test

Regular eye tests are vital for early diagnosis as many eye conditions may be symptom-free for some time.

Eye health changes with age, and early detection helps protect your vision for the years ahead.

Book your next eye test with your trusted local, independent optometrist.